In the end, the most important question is, "What can I do to make my experience with SiriusXM better?" The company offers several customer support options. One of these is the Guardian(tm)1, a feature that connects you with a Customer Care agent and initiates remote commands on your behalf. This will be especially helpful if you are having trouble activating your radio or logging into your account.
Another way to improve your experience with SiriusXM is to take advantage of the free, on-demand SiriusXM Radio Wi-Fi feature available in select Starbucks locations. This Wi-Fi feature will enable you to stream songs and play music without having to log into your account. If you are still having trouble, the company"s tech support team is on hand to help you. As a bonus, you can access your streaming services from virtually anywhere in the U.S., including while you are driving.
While Sirius XM"s customer service might be lacking in the bells and whistles department, it"s always a good idea to know how to use your service to its best advantage. When you do, you"ll be rewarded with better service, more channels, and better value for your money. And the best part? You"ll also be rewarded with the benefits of the company"s longstanding commitment to privacy.
Other than that, there aren"t too many things that you can do to change the status quo. That said, a few good customer service contacts can make your life easier. With that in mind, here"s what you should do next time you have a question. From there, a helpful Customer Care representative can help you navigate the maze that is your SiriusXM service.
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